Cookie Policy

This Cookie Policy explains how Winbig21 Casino uses cookies and similar technologies when you visit our website, log in, play games, or interact with our services. It covers what cookies are, why we use them, the types you may encounter, how to manage them, and who to contact with privacy questions. This policy is effective as of July 4, 2026, and applies whenever you access our site.

What are cookies and similar technologies

Cookies are small text files placed on your device by a website. They help the site remember information about your visit, like language preferences, login status, and items in a shopping cart. Similar technologies include web beacons, pixels, and local storage, which perform many of the same functions and are treated as cookies for the purposes of this policy.

Why we use cookies — benefits for you

We use cookies to make the site faster, more secure, and easier to use. Cookies enable:

• Essential access and account security, such as keeping you logged in during a session, protecting your account from fraud, and confirming your eligibility to play in your state.
• Smoother gameplay and faster load times by remembering device and session details.
• Better user experience through saved preferences, language choices, and personalized navigation.
• Accurate analytics so we can improve site performance, fix errors, and prioritize features you use most.
• Relevant offers and promotions, which may mean you see bonuses and notifications that match your interests and play history.

Cookies do not give us access to other files on your device, and they do not store full payment card details. They may, however, be used to help complete deposit flows with third-party payment services.

Types of cookies you may see

We use several categories of cookies. Session cookies last only while your browser is open, and persistent cookies remain for a set period to remember preferences between visits.

• Essential cookies

  • Required for the site to function. These support secure login, account verification, and game launches. They are necessary, and you cannot opt out if you want to use those functions.

• Functional cookies

  • Remember choices like language, region, and display settings so the site works the way you prefer.

• Performance and analytics cookies

  • Help us understand how visitors use the site, which pages load slowly, and which games are most popular. These cookies power the metrics that guide product improvements.

• Marketing and advertising cookies

  • Allow us and our partners to deliver relevant promotions, measure campaign effectiveness, and limit how often you see the same ad.

• Third-party and partner cookies

  • Set by external providers for services we integrate, such as analytics platforms, payment processors, and game providers.

Third-party services and external cookies

We work with third parties that may place cookies when you interact with their services on our site. Examples include analytics providers, payment processors, and software providers such as Betsoft and Vivo Gaming. Winbig21 Casino does not control the placement of cookies by these partners and recommends reviewing their privacy and cookie practices directly. When a third party places cookies, our choice to use that service does not change your ability to manage or delete those cookies.

How we obtain and manage consent

When you first visit the site, you will see a cookie banner explaining our cookie use and offering options to accept or customize cookie settings. You can grant consent to specific categories, accept all cookies, or decline nonessential cookies. Essential cookies are still required for basic functionality. Your settings are stored so you do not have to repeat your choices, but you can change them at any time.

How to manage, disable, or delete cookies

You can manage cookies through your browser or device settings. Below are general steps; for precise instructions, consult your browser’s support resources.

• Chrome: Settings > Privacy and security > Cookies and other site data.
• Firefox: Options > Privacy & Security > Cookies and Site Data > Manage Data.
• Safari: Preferences > Privacy > Manage Website Data.
• Edge: Settings > Cookies and site permissions > Manage and delete cookies and site data.
• Mobile browsers: Look for privacy or site settings in the app menu.

You can also clear cookies from your browser to remove stored data. Blocking cookies may prevent parts of the site from working properly, including saved login, game access, and promotional tracking. Some device-level privacy tools and ad blockers can also affect how cookies operate.

How cookie choices affect site functionality and promotions

Turning off functional or performance cookies can result in:

• Needing to sign in more often.
• Losing saved site preferences or game settings.
• Reduced ability to track loyalty, bonus eligibility, or promotional activity.
• Possible inability to load certain games or complete payment flows.

We track bonus and wagering activity in accordance with our terms and conditions, and some offers require cookies or account data to apply correctly. If you believe a bonus was not credited due to cookie settings, contact support so we can investigate.

Policy updates and notifications

We may update this Cookie Policy to reflect changes in technology, legal requirements, or our services. When material changes occur, we will post the revised policy with the new effective date. For significant updates, we may provide a prominent notice on the site.

Contact us about cookies and privacy

If you have questions about this Cookie Policy, cookie settings, or how we handle your data, contact our privacy team at support@winbig21.casino or call (+1) 718 732 0154. For general information about Winbig21, see our WinBig21 review. Please include relevant details so we can respond promptly.

Thank you for taking the time to review our Cookie Policy. Your choices help us provide a safer, faster, and more personalized experience while respecting your privacy.